RSK Group plc

  • IT Administrative Assistant

    Information Technology
    Contract Type
    Helsby, Cheshire
    £17,000 - £20,000 depending on experience
  • Overview

    RSK is one of Europe’s fastest growing and most ambitious multidisciplinary environmental consultancies.  We are seeking a IT Administrative Assistant to work in our busy IT department in our Head Office in Helsby, Cheshire.  We are seeking someone full time, but can accommodate a shorter working week for the right candidate.


    IT Administrative Assistant – Helsby, Cheshire


    Responsibilities to include: 

    • Answering the helpdesk telephone, logging of helpdesk tickets and routing through to the appropriate IT Technician.
    • Monitoring the IT helpdesk system and assigning jobs to the correct IT Technician.
    • Ordering of new IT equipment, liaising with suppliers, end users and raising purchase Orders*
    • Setup and termination of user accounts within Office 365, liaising with end users and HR*
    • Managing email distribution lists*
    • Checking and approving supplier’s invoices
    • Arranging and managing couriers
    • Processing of IT equipment deliveries
    • General administration tasks for IT department
    • Proof reading instructions and help sheets
    • Update and maintain Policies and Procedures
    • Working with the team, research and learn about new regulations and standards applicable to the IT systems within RSK.
    • Help answering queries on GDPR* 

    *in house training and technical guidance will be given.


    Person specification: 

    • Previous experience in an administrative role.
    • Good IT skills and keen to learn more.
    • Strong organizational and prioritisation skills
    • High attention to detail.
    • Excellent time management skills and the ability to multi task.
    • Excellent literacy and written/verbal communication skills
    • Ability to work independently, prioritize workload and capable of working to tight deadlines. 

    Salary and benefits:  

    • Commensurate with experience.  Please state your current salary and benefits package in your covering letter.
    • Contributory Pension Scheme
    • A flexible benefits programme including the option to buy additional holidays, childcare voucher and private health care
    • Regular training and career development 

    All candidates applying for positions with RSK Group must be eligible to work in the UK/European Economic Area. Candidates should confirm this when applying with their CV and covering letter to Sarah Murphy, HR Manager at or call 0117 300 4295 for more information.


    RSK is committed to our Corporate Responsibility strategy. We seek to minimise our impact on the environment; to engage positively with the community and education groups; to provide a safe and supportive atmosphere in which to work; and to promote Corporate Responsibility throughout our supply chain.


    RSK Group is an Equal Opporunities Employer







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